Difficult to Swallow: The Problems of Food at Ashoka (Part 2)

This is the second in a two-part piece about the various food outlets on campus and the problems they face. Read the first part here.


Ankit bhaiya, the owner of the Ashoka outlet of Chicago Pizza, talked to us about a certain problem that seems prevalent for all eateries in the sports block food court — that of space constraint. Students often have to sit on the ground, and Vijay, the founder of Dosai also shared an incident of having to ask some students to vacate a few seats for a professor and his students. Vijay and Ankit bhaiyya, mentioned that they would appreciate if the administration could arrange for seating immediately outside the sports bock, which could also double up as a hangout spot for students.

For the ‘real South Indian cuisine’ cravings: Dosai | Picture by: Caperture

In fact, Samundar ji, owner of Rasananda — the juice bar, had asked the former head of dining and food outlets to allot the adjacent shop to him, for a bit more space. Items are regularly stolen from his shop, as he doesn’t has enough space to keep everything locked, leading to large, unnecessary losses. Tired of their lack of communication and negligence, he stopped requesting the admin. However, when the old head of dining left Ashoka, he went to the admin and this time Deboshruti Roychowdhury, the Dean of Student Affairs, assured him that he will be granted the adjacent space. Samundar ji is really hopeful that his requests will be considered this time.

Samundar Ji of Rasananda Juice Bar | Picture by: Caperture

However, those are not all the problems faced by the juice bar. Samundar Ji strongly believes that the Rs. 4000 that he pays as rent is proportionately more than what Chicago Pizza pays. Chicago Pizza is almost twice as big as the Juice Bar, and it pays merely Rs. 5000 as rent. Other eateries in the sports block — Chicago Pizza and Dosai — have started selling different kinds of juices and ice creams, which were the majorly selling items of Rasananda, further diminishing his profits He said that while starting his outlet, he had been assured that no other eatery would have the same menu as his, but now that’s not the case, which is unfair.

Aur Bata? | Picture by: Caperture

Kuldeep Antil, the rather famous owner of the Dhaba, has his own peculiar problems. The outdoor location becomes really problematic for him during monsoons, the bare ground turns into muddy puddles and his business is affected, . He repeatedly mentions that people slip often, and he’s worried anyone can get seriously hurt someday.. He had talked to Sachin Sharma, the registrar of Ashoka, about laying a layer of concrete on the bare ground. He was told that it would ruin the aesthetics of the campus if he did it himself, but the admin did nothing about it themselves. He also said that many admin members and professors eat at the dhaba regularly, and he could have talked to them easily. But he feels that no one will hear him, so he doesn’t say anything to them.

There is also the issue of the administration’s varying attitudes towards different outlets. Several owners feel the admin is biased towards The Hunger Cycle, because it is owned by a YIF alumnus. Further, Vijay, of Dosai, when asked if it was easy for him to set up an outlet here, said that he did get a lot support from the administration for being an alumnus. They were more willing to address his issues and concerns than they probably would have been otherwise. But it isn’t the alumni bias that concerns the eatery owners much. Many of them, hesitantly, told us that THC is in a more favorable position than most of the other eateries. It has a prime location and doesn’t needs to worry about seating as they use the mess chairs and tables. It must also be that noted Soumit, the owner of THC, never attends the meetings between the owners and the admin.

Vijay, especially, was very vocal about his concerns regarding this pertinent bias towards THC and ICS owned eateries. “They even have people cleaning up their tables for free!” he exclaimed, referring to the cleaners in the mess. He mentioned that the new Foodies may also be getting ‘special attention’ from the administration, as they have many workers who were earlier working with ICS. Vijay also thinks that this bias towards ICS owned eateries and THC could be attributed more to the friendly relationship they have with the vendors, than the desire for a share in their profits.

Amidst all these talks about their problems, all the owners agreed that the support they have received from the student body, and especially the Student Government has been immense. Shaina, owner of Hazelnut, which as old as as this campus, has different problems with the admin. She is the only woman who owns a food eatery on campus. In a rather vigorous manner , she spoke about her experiences of harassment at Ashoka. The former head of dining, had been rude and spoken to her in a condescending manner on more than one occasion. She thanked Arush Pande and Deep Vakil from the student government, who helped her share her concerns with the admin, and solve the problems she faced. Sandeep Bhaiya too, was all praise for the Student Government, even statinng that had it not been for the Student Government’s efforts, he would have left Ashoka two years ago. He thanked not one, but all the Student Governments formed at Ashoka, for hearing out and solving his problems. He feels that it is for their efforts that Fuel Zone seeks to continue serving the students as it has done till now.

Perfect drink for any time: chai from the Dhabha | Picture by: Caperture

The problems of the eateries need a solution. They have been struggling for a long time, yet serving us with a smile. The term ‘ Ashokan’ generally only refers to only the students at Ashoka. But all these workers in these eateries, and their owners spend a major chunk of their 24 hours with us. All of them are Ashokans too. Sandeep Bhaiya regularly takes part in the Ashoka Premier League and helped us when demonetization pestered us in our Ashokan bubble. Kuldeep Bhaiya’s smile and his famous “Aur bata”, brings a smile to our faces even when as we struggle to prevent crumbling under the workload at Ashoka. They are Ashokans in every sense of the term. Generations of students will come, and generations of students will go. But these outlets are the part of the culture of Ashoka. They will stay as long as these red brick walls.

Payal Somani (Class of 2021), Md. Faiz (Class of 2021) and Gaurav Nandan Tripathi (Class of 2020)

Difficult to Swallow: The Problems of Food at Ashoka (Part 1)

This is the first of a two-part piece about the various food outlets on campus and the problems they face.

Food has always been a popular topic of conversation in public and private spheres of Ashoka. Most arguments are aimed at describing the terrible quality of mess food. However, in an attempt to describe the lack of appeal around mess food, we take for granted the existence of a major component of Ashokan cuisine: the food outlets on campus. Keeping all debates in favour of and against mess food aside, this article presents to you the state of the food outlets on campus, examines their problems, concerns and the thoughts of the owner of these outlets about Ashoka and Ashokans alike.

When our team asked for an interview with the owners of the different outlets on campus, they were generous enough to leave their busy counters and give us their precious time. The reply to the question of “What do youfeel about the students of Ashoka?” was quite positive. All the owners are happy with the behavior of Ashokans towards them.

Fuel Zone has stood its ground from the start since Ashoka began in 2014. Sandeep Bhaiya, the immensely popular owner of Fuel Zone, feels that serving Ashoka students has been a great experience, because of the bonds which he has built with the students and their generally cooperative nature. He even said that the staff from other eateries have been quite cooperative. While the popularity of their inventive shakes and sandwiches have driven the sizable profit Fuel Zone reportedly earns, the true essence of this outlet’s public appeal is visible in the emotional bonds with students have made with it over time.

The famous Fuel Zone | Picture by: Caperture

Chanchal Bhatti, the owner of the newly opened Foodies says, “I have had a marvelous experience at Ashoka so far. The students here are extremely polite, and this is something I haven’t witnessed even in my own college. They are co-operative, and polite to everyone, right from the owners to servers.” Such a feeling was shared by the owners of different outlets, and Shaina of Hazelnut even went on to say that if it was not for the students, she would have left Ashoka by now.

Foodies: For Food Lovers | Picture by: Caperture

However, we received mixed responses when we asked if the administration has been cooperative in listening to them and solving the problems they face. Bhatti, when asked if he has faced any problems at Ashoka, answered in the negative. His short time at Ashoka prevented him from giving us a solid answer about administrative cooperation. “I haven’t interacted with them enough to know whether they are helpful or not,” he said.

Midnight caterer: The Hunger Cycle | Picture by: Caperture

The Hunger Cycle is often buzzing even at 2 am with midnight snackers. Started by YIF alumnus Soumit Saha, THC finds the Admin helpful in delivering a wide range to students.

The Supervisor at Chit Chaat, the outlet owned and managed by ICS, also finds no problems with the admin. However, this could be due to the fact that it is managed by ICS, the catering service handling the mess, its issues are always sorted easily by its two appointed managers.

The ICS-owned outlet: Chit Chaat | Picture by: Caperture

But this is not the case with all the eateries. In general, the eateries in the mess block benefit a lot more than the eateries in the sports block, as people are reluctant to walk a long distance for a shake or ice cream — this affects the business in a huge way. This has also led the owners of outlets in the sports block to ask for space in the mess block, but the admin, as usual, wasn’t responsive to their requests.

Read the second part to the article here.

Payal Somani (Class of 2021), Md. Faiz (Class of 2021) and Gaurav Nandan Tripathi (Class of 2020)

A Messy Affair: Food Catering at Ashoka

Zainab G. Firdausi, Class of 2019 and Nishant Kauntia, Class of 2018

Most of us complain about the food served in the mess. We write raging emails to the mess committee, scowl angrily when we have to wait in line for chicken/rice/rotis, and even cutlery, or some of us conveniently just go to the Dhaba. And we do so with cause: if the food I’m going to be paying for tastes bad or takes long, I ought to eat elsewhere, right? In light of such concerns regarding delays, quality decline and high prices, we talked to ICS staff and members of the administration regarding the challenges they face catering for Ashoka.

Pay Per Meal

The major shortcomings of the ICS catering service at Ashoka can all be linked back to the challenge of giving the undergraduates the privilege to pay only for the meals we actually eat. ICS is the third caterer at Ashoka University in just four years. Here’s a look at the process of food preparation that ICS follows.

For a particular meal, say lunch on Monday, the Operations Manager of ICS places an order for fruits and vegetables on Saturday, two days before the stipulated time of serving. An estimate of the number of people eating is created by the administration and provided to the ICS managers. The numbers vary from day-to-day and meal-to-meal on the basis of a rough trend which they have been able to outline.

Problems start to arise when either numbers greater than the estimate and numbers fewer than the estimate show up.

Delay in serving and long lines

Wrong Estimates

If more people turn up than were estimated, there are longer lines and shortage of food. The contract between ICS and university states that no person who shows up within the stipulated time period can be denied food. This prompts ICS to cook food at a faster rate to cater to the growing number. Consequently, obvious difference in quality can be observed: the faster they cook, the larger are the pieces of vegetable (in an effort to chop faster), which in turn affects the cooking, hence, the quality declines. (Protip — For the best quality, go to the mess early during meal-times)

When the number of people is overestimated, all the leftovers go to waste and are discarded. On an average, approximately 30% of the total food goes to waste, which is about 300–350 kg per day. The loss incurred by this wastage is suffered by ICS and the university.

Since the university guarantees a minimum of 550 students, in case only 300 show up, the university pays for 250 to reach the minimum guarantee. If ICS cooked food for 700 people on the same day, it will bear the loss of the additional 150 students. This is also the reason why ICS is currently operating at a loss catering for Ashoka. The price of the food will hence not be going down anytime soon.

Unhealthy Food

Another complain that the Mess Committee receives frequently is that mess food is not healthy enough. According to Mr. Sondhi, when ICS prepares the healthy ‘detox menu’, 200 people show up for dinner, which is way less than the minimum guaranteed to ICS (550 students). On the other hand, when they make Samosas, 1200 people show up to eat. This only implies that there has to be compromise on both sides, and a balance has to be struck between health and taste.

It must be mentioned that the cost of wasted food is not only borne by the caterers, ICS in this case. On days when the number of plates served do not match the minimum guarantee provided, Ashoka administration pays the deficit amount to the caterers. Thus, in a way the university loses more money than the caterers.

Student Behavior

Pay per meal is not the only challenge that ICS faces when catering for Ashoka. The behavior of students towards ICS staff, the mess committee and their disregard for rules has become almost as big a challenge as pay per meal.


The caterers and even the mess committee have often complained of the hostility of some students towards ICS staff. Mr. Sureet Sondhi mentioned how the morale of the ICS staff in the kitchens is affected severely due to the harsh behaviour they face during meal time. When students have to wait for food, they get frustrated, putting ICS staff under a lot of unpleasant pressure. Mr. Sondhi went on to say that part of the reason behind the departure of the earlier two caterers was the rudeness of students.

Breaking of common mess rules is still prevalent. Mr. Sondhi mentioned that people take bananas and beverages without giving coupons for them. This is noticed by the ICS staff, but they don’t say anything in fear of having a hostile exchange with a student. In several instances when staff members have mustered up the courage to stop students from taking food or beverages without coupons, they have been met with anger from students.

What Does the Future Hold?

To address the problems that arise from wrong estimates, the administration is now taking initiatives to get a more accurate sense of how many people will come to eat on any particular day. To that end, the Ashoka Business and Consulting Club is now working to employ data analytics to give better estimates of turnout to ICS. Raghav Katyal, Consulting Club Head spoke to the Edict, “on most days, overproduction leads to around 200 kg of food being wasted, which consequently leads to a decline in the taste of the food. We have been working on a forecasting model such that ICS produces only as much as is required. Additionally, we have also designed a feedback system which will enable the students to rate the quality of food being served by ICS. We are confident that a combination of such solutions will lead to a better dining experience for all of us.”

The above solution can only promote efficiency of the caterers, the remainder of the effort must come from the student body.


Zainab G. Firdausi is the Managing Editor of the News coloumn of The Edict. Nishant Kauntia is the Editor-In-Chief of The Edict.

All India Inter University Shooting Competition

Ishaan Banerji, Class of 2019

Our team consisted of Rajyavardhan Singh, Jonathan Fernandes, Rahul Menon and me, Divij Singh, on Men’s Rifles. Vidur Singh, Shreshth Budhiraja and Sanchit Goel were on Men’s Pistols. Trisha Mukherjee, Vatsala Peshawaria were on Women’s Rifles, and Kriti Jain was on Women’s Pistol, and last but not least, Kashika Gokhale, on both Women’s Rifle and Pistol (one in each hand, think Rambo).

Now, let’s go over the technical details. So here’s the basics. We had a few matches per day, going from the 10th of November to the 14th. Men fired 60 shots, women 40, and our rifles and pistols used compressed air to fire the pellets, over a distance of ten metres. Considering that most of us had practiced for maybe a month and a half, we did quite well. Trisha of course was the star, scoring a 397/400 in her match, and coming third in her category.

Now that that’s out of the way, let’s talk about the real stuff. The food. A word of caution, Amritsari food has a lot of love. By love, I of course mean butter. As though further proof were needed, literally the first place we ate was called Makhan Fish and Chicken. Delicious butter chicken and naans, would endanger cholesterol again (in fact we did, having gone back once more before leaving). Near the Golden Temple we visited Bharawan da Dhaba, where we ate some shahi paneer and dal makhni, yet again with naans (correct me if I’m wrong, but I think there’s a pattern). Many of us ate excellent stuffed kulchas at the appropriately named Kulcha Land. We rounded out the meal locations with a few other places, including the host college’s canteen (Guru Nanak Dev University, Arts Cafe), and pizza from Dominos and subs from Subway (don’t you call me names, we were tired).

So, all in all, a good time courtesy an interesting shooting tournament and some brilliant food. To close this out, a great traveling tip for Amritsar: just add ‘ji’ whenever addressing someone, and they’ll think you’re a local.